Frequently Asked Questions
Everything you need to know about our reclaimed and curated home goods.
How long does shipping take for large furniture items?
Standard shipping for furniture typically takes 7-14 business days. Due to the weight and size of these pieces, we use specialized freight carriers to ensure your item arrives in perfect condition.
Are your products made from authentic reclaimed materials?
Yes, our 'Salvage Originals' line is crafted from 100% reclaimed wood and industrial metal sourced from historical sites. Each piece comes with a certificate of authenticity detailing its origin.
What is your return policy for home decor?
We offer a 30-day return window for all home decor items. Products must be in their original packaging and unused condition. Please note that custom-built furniture is final sale.
Do you offer international shipping?
Currently, we ship within the continental United States and Canada. We are working on expanding our logistics to support international orders for smaller decor items soon.
Will my furniture look exactly like the photo on the website?
Because we use natural and reclaimed materials, each piece features unique grain patterns, knots, and textures. While the design remains consistent, your item will be a one-of-a-kind original.
Can I request a custom size for a dining table?
Absolutely. We offer bespoke services for most of our furniture collections. Please contact our design team via the 'Custom Orders' page to start your consultation.